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ies, and leading news organizations. The public service ideal—promoted in the Hutchins Commission Report (1947), Kovach and Rosenstiel’s (2001) stan‑
dard journalism text, the Knight Commission Report (2009), and the public journalismmovement of the 1990s—suggests journalists in a democracy have
a special responsibility to serve the public, including through representing constituent elements of society to each other. This analysis considers the format
and perspective of the portraits, with particular attention paid to the captions and quotations from the subjects that accompany each post, and finds that
over the course of its existence, the HONY feed changed its focus from the photographer’s perspective, to providing a platform for subjects to tell their own
stories. In this way, the HONY feed satisfies several aspects of the public service ideal, lending support to the idea that non-professional new media sites
may step in to fill some of the social responsibilities of the press.